Welcome to Holistic Care Hub. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and use our services.
We collect the following information when you subscribe to our courses: Your name Email address Password Phone number
We use the collected information solely for the following purposes: To register you as a user on our website. To provide you access to our courses for one year. To communicate with you regarding your subscription and course-related matters. To process payments through Paymob securely.
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We do not share or use your data for any purpose other than what is described in this policy.
We do not use cookies to track your online activities.
If you encounter any issues with our courses, you can contact our customer support team. If the issue is not resolved within 24 hours, you may request a refund by explaining the problem. Refunds will be processed promptly.
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Please review this policy periodically to stay informed about how we protect your data.
If you encounter issues with our courses that prevent you from accessing or using them, you can request a refund within 24 hours of reporting the problem. Our team will review your request and process refunds promptly if the issue is not resolved to your satisfaction.
To request a refund, please contact our customer support team and provide details about the issue you are facing with our courses. We aim to resolve issues promptly, but if the problem persists, you will be eligible for a refund.
Refunds will be processed to the original payment method used for the subscription. Please allow a reasonable amount of time for the refund to reflect in your account.